At Simple Marketing Academy, your satisfaction is important to us. To ensure transparency and fairness, below is a clear outline of our return policy for the various products we offer:
eBooks, Audiobooks, and Paperback Books: All book sales, including eBooks, audiobooks, and paperback books, are final and non-refundable.
We want you to feel confident about your course purchase. If you’re not satisfied, you may request a refund under the following conditions:
Refund requests must be made within 14 days of purchase.
To qualify for a refund, you must not exceed the following viewing limits:
Simple Social Media Marketing for Small Business: No more than 1 video viewed.
Designing a Website with Podia: No more than 2 videos viewed.
A Path to Online Marketing Success: No more than 2 videos viewed.
There are no refunds on Membership payments, however, you can cancel your Membership anytime and not owe any additional payments.
If you wish to return an online course within the specified timeframe and viewing limits, please follow these steps:
1. Contact Us: Reach out to us at info@simplemarketingacademy.com
2. Provide Details: Include the course title you are returning and a brief reason for the return (optional but helpful for us to improve).
3. Refund Process: Once your return is approved, we will process your refund within 5-7 business days. Refunds will be processed to the original payment method used for your purchase.
4. If you have any questions or need assistance, our customer support team is here to help.
Thank you for choosing Simple Marketing Academy. We are committed to providing you with the best learning experience possible.