YES! It’s that simple. No matter the size of your business, it is very important to be actively participating in the conversations that your customers are having. According to Pew Internet Research, 73% of all adults who use computers, also use social media. If your customers are in the 18-24 year old age group, the numbers are even higher, with 98% of them having multiple social media pages. Those numbers will only continue to grow.
We’re willing to bet that you already have several customers who are big fans of your business. The recommendations of these individuals can bring in more business than expensive TV and radio commercials. Studies have shown that people trust the word of their peers over that of traditional ads. The best news of all is that social media is free! There is no cost for your business to have its own page on Facebook, Twitter, Instagram, Pinterest, etc.
There are so many great things about social media! It provides a very easy way for your existing customers to communicate with you, and share your business with their friends and family. It provides an avenue for you to generate new clients, share your story, manage your reputation, promote new products and services, answer questions and close sales.
Another enormous benefit to being on social media is that it helps your business to rank higher in the search results on the internet. Facebook and Twitter are considered “social signals.” That means that they generate more attention for your business when a person searches for it on the internet. The more people who are active on your Facebook, Twitter and business website, the more likely you are to be found when a new customer searches for your business online.
Many people tell us that their business is not using social media, because they just don’t know where to start. They say that they don’t understand the process, and aren’t sure which social media sites to use. We can help! Whether you want to have the social media world explained to you, your accounts set-up, your staff trained, your pages monitored and reported, or complete operation and management of your social media sites, we can do it! Contact us today for a free consultation. We would love to work with you!
Jill Fox – Owner
Fox Social Media